STORE PICK UP –

All sales are “as-is” upon receipt of merchandise, with no returns. Delivery is not guaranteed at a specific time, all times provided are based on an estimate. Any special request for drop of sod on job site is the customers responsibility to provide prior to delivery, this includes location of drop off. Customer assumes all responsibility for material, condition, and placement of pallet once drop off is made at the job site. It is highly recommended that the customer is on-site during delivery to assure material and delivery are satisfactory. If no instructions are made as to where to place delivery or customer is not there to receive such materials, the product will be dropped off on property driveway

Pickup is based on own risk to the customer, Sod Depot is not responsible for any damage made to personal property while on-site. 

INSTALL –

This is an agreement between JHL LANDSCAPE SUPPLY LLC DBA THE SOD DEPOT herein after referred to as the Contractor and/or we, and you, herein after referred to as the Client and/or you.

Contractor and Client hereby promise and agree to the following: The contractor agrees to provide the landscape maintenance services as agreed, and the Client agrees to pay the charges specified herein.

All work will be completed in a workmanlike, professional manner by Team Turf Landscapes employees, or by appropriately trained and certified sub-contractors.  Sod Depot will indemnify the Client and hold the Client harmless of any claims or damages caused by any subcontractors used on the job (if applicable).  We maintain ongoing files on all sub-contractors to ensure that all needed insurance and licensing certifications remain in good standing.

The Client will be responsible for all payments to JHL LAND SCAPE SUPPLY LLC D/B/A THE SOD DEPOT unless otherwise notified in writing prior to project commencement.  The Client will also be responsible for obtaining any and all necessary permits.

It is the Client’s responsibility to review and understand all agreement documents.  Any changes that result in the work beyond what is specified may result in additional charges.

The project price is to remain fixed until the end of the 2nd week after the initial estimate is given.  Acceptance before that date will ensure no increase in the cost of the works specified in the quotation.

A down payment of 50% is payable at time of agreement acceptance in certain situations and will be specified within the contract.  A signed agreement and appropriate deposit must be received in order to reserve the Client’s place on the schedule.

Severe weather conditions, including drought, may cause the delay of the pre-discussed start date.

Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.

Any additions and/or alterations to the schedule shall be properly treated as variations and will be subject to written instructions.

The client shall provide water and electricity at no charge to Team Turf Landscapes, as well as access to the site during normal working hours, along with storage space for materials during the contract progress.

CONTRACTOR is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions, or services not made known to us in writing or that aren’t apparent upon visual inspection.

Repairs necessitated by the work to any unmarked underground utilities, which includes, but is not limited to, water lines, sewer lines, irrigation lines, electric lines, gas lines, pool lines, cable lines, drainage lines, and invisible dog lines will result in additional charges unless otherwise specified.

Repairs made to improperly installed or improperly marked utilities will be the sole responsibility of the Client.

The Client understands that in order to do this project large equipment may be driven on the driveway and CONTRACTOR is not responsible for any additional cracks caused by said equipment.

All (or any) special conditions of which CONTRACTOR has been informed are noted in the quotation.  It is very important (and the responsibility of the Client) that we are alerted to any special/statutory Bylaws/Conditions/Permissions that may be involved.

CONTRACTOR accepts no responsibility for works that have been carried out on land that is not under the ownership of the client, and it is assumed that all planning laws or regulations have been applied before commencement of any works.  The Contractor is also not responsible for verifying property lines at the job location.

The watering and maintenance of perishable materials shall be the responsibility of the CUSTOMER.  The watering of all perishable materials is the responsibility of the Client during any and all delays beyond the control of the Contractor, including weekends and holidays.

Upon practical substantial completion, the responsibility for the care and watering of all plants, lawns, etc., will be handed over to the client and will require regular attention until established.  Plant material that is not maintained properly will not qualify for any guarantee.  PLEASE NOTE: Sod is NEVER guaranteed.

Additional work will often be necessitated by the discovery of inadequate soil conditions not immediately evident.  Examples of this include, but are not limited to, excessively rocky soils, solid rock, unstable or “soft” soils that may not be sufficiently stable to properly sustain the installation of a wall footing, patio, post, drainage, irrigation systems, etc.  Unless otherwise specified in the contract, additional charges will apply for the additional efforts taken to resolve inadequate soil conditions.

All materials on site remain the property of THE CONTRACTOR  until payment is received in full.

Any concerns or dissatisfaction with work completed should be brought to our attention upon the project’s completion.

Maintenance is not included in the contract unless specified.

CONTRACTOR reserves the right to change these terms and conditions at any time.